Terms and Conditions

Effective Date: July 2, 2025

These Terms and Conditions ("Terms") govern your access to and use of the services provided by www.ihrolk.org, including our online store and Learning Management System (LMS).

1. Acceptance of Terms

By using our website, registering for an account, purchasing products, or accessing learning content, you agree to be bound by these Terms. If you do not agree, you should not use our services.

2. User Accounts

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately if you suspect unauthorized use of your account.

3. E-Commerce & Payment

• All prices listed are in LKR (or specified currency) and are subject to change without notice.
• Payments are processed securely through third-party payment gateways (e.g., Stripe, PayHere, PayPal).
• Orders are subject to confirmation and may be canceled at our discretion in case of payment issues or fraud detection.

4. Learning Content & LMS

• Access to courses may be time-limited depending on your enrollment or subscription plan.
• You may not share, reproduce, or resell any course content without permission.
• We do not guarantee outcomes or certification unless specifically stated.

5. Intellectual Property

All content on this website, including text, graphics, videos, logos, and software, is the property of IHRO or its partners and is protected by copyright and intellectual property laws.

6. Prohibited Conduct

• Misusing the website or attempting to hack, interfere, or disrupt services
• Uploading harmful or unauthorized material
• Impersonating others or providing false information

7. Refund & Cancellation Policy

Refund eligibility and timeframes are specified on the relevant product or course page. In general:

• Digital products and online course enrollments are non-refundable once accessed.
• Cancellations must be requested within 7 days of purchase if applicable.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by you for the service or product.

9. Modifications to Terms

We reserve the right to update or change these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be subject to the jurisdiction of Sri Lankan courts.

11. Contact Information

If you have questions about these Terms, please contact us:

• Email: ihrosrilanka@gmail.com
• Phone: +94 777 222 382
• Website: www.ihrolk.org